Refund Policy

This Refund Policy describes how Vorthralixaria handles returns and refunds for Vitaresso orders placed through official channels referenced on vorthralixaria.world.

Eligibility

You may request a return within fourteen days of delivery if the product is unopened, sealed, and in resalable condition, unless a longer period is required by applicable consumer law in your jurisdiction.

Process

Contact us using the email below with your order reference, purchase date, and reason for the request. We may ask for photographs to confirm condition. Approved returns receive instructions for shipment and tracking.

Refunds

After we receive and inspect the returned unit, refunds are issued to the original payment method where possible. Processing may take five to ten business days depending on your bank. Shipping fees are non-refundable unless the error was ours.

Damaged or incorrect shipments

If you receive a damaged or incorrect item, notify us within forty-eight hours of delivery with supporting images. We will arrange a replacement or refund at no additional cost when verification is complete.

Data we collect

We process order identifiers and contact details needed to verify purchases and issue refunds, as described in our Privacy Policy.

Security

Refund requests are handled through secure channels. We do not request full payment card numbers by email.

Retention

Refund records are kept for the period required by tax and accounting rules, typically seven years.

Contact

Vorthralixaria, 8322 130 St, Surrey, BC V3W 8J9, Canada. Email: contactus@vorthralixaria.world